Assurance santé pour les expatriés Health Insurance and schengen visa insurances Assurance santé privé pour le Quebec et le Canada

Please use this form to contact us.

To ease and speed up any claim, kindly thank you to read the procedures as appropriate :


Your request concerns the contract "Insurance Schengen Visa"

-CESSATION AGREEMENT :

According to the European directive transposed into French law Article L112-2-1 the Insurance Code, the insured has the option to exercise its right to waive his travel insurance contract within 14 days from the day of the contract. This option does not apply to contracts with a duration of one month and less than one month. Cancellation requests for contracts exceeding one month shall only be carried out in writing no later than 48 hours before the contract takes effect. In case of contract cancellation, a handling fee of 25 € per contract will be charged to the subscriber.

- CLAIM FOLLOWING REFUSAL OF VISA SCHENGEN:

In case of non visa by the competent authorities, a refund can be made for an amount of 50% of the fee with a minimum deductible of 25 euros per person, on presentation of an official refusal document. The reimbursement will take place if the originally scheduled departure date has not yet passed and the elements justifying the refusal of visa reach us by mail.

- MODIFICATION OF DATA OR GUARANTEES :

You want to make a correction or modification of data stored on your contract, modify the warranty, report a change in circumstances, thank you use the form at the bottom of page.


Your request concerns the contract "international health insurance":


-CESSATION AGREEMENTT :

According to the European directive transposed into French law Article L112-2-1 the Insurance Code, the insured has the option to exercise its right to waive his travel insurance contract within 14 days from the day of the contract. This option does not apply to contracts with a duration of one month and less than one month.

- MODIFICATION OF DATA OR GUARANTEES :

You want to make a correction or modification of data stored on your contract, modify the warranty, report a change in circumstances, thank you for using the form below.
If you experience any difficulties in using your coverage or if you want to establish a request for cancellation / refund, thank you use the Mailform bottom of the page:


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We inform you that the data collected will be subject to a data processing and may be used to contact you. According to law "and Freedoms" of 6 January 1978, amended by the Act of 6 August 2004, you have a right to access, modify, change, delete and object data about you by sending a mail to asf@a-s-f.fr, or by writing to of Insurance Without Borders-500 bvd Brougham, 06400 Cannes.


Assurances Sans Frontières, l'assurance santé internationale.